At a glance
You use the Doctor Anywhere app to see a doctor by video. Soda is how your employer's medical benefit applies - what is covered, your limits, and (when needed) claims.
Important: Benefits depend on your employer's plan. If you are unsure whether virtual GP is included, check your benefits summary in the Doctor Anywhere app or your HR / people team (and any Soda employee materials your company shares).
Virtual vs in-clinic GP: why you might choose each
Benefits of virtual consultation (compared to going to a clinic)
- Convenience - See a doctor from home, the office, or while travelling without commuting or queueing in a waiting room.
- Time - Often faster to start a consult than travelling to a clinic, especially for short or straightforward issues.
- Less disruption - Easier to fit around work or caregiving when you only need advice or a simple prescription path your doctor deems appropriate.
- Exposure - Useful when you want to avoid crowded clinics (for example during respiratory illness season) for issues that do not require a physical exam.
- Same benefit bucket (for many plans) - Under many employer plans, video GP is still GP coverage, so you are choosing how you access GP, not a different type of benefit. Always confirm in your benefits summary.
When in-clinic is the better choice
- The doctor may need to examine you (for example certain pains, injuries, rashes that need close inspection, abdominal exams).
- You need tests or procedures done on the spot (for example some urgent assessments, samples, or equipment only available at a clinic).
- You have severe or emergency symptoms
Practical takeaway - Use Doctor Anywhere for suitable GP issues where a video consult is enough; use a panel clinic when you need an in-person exam or the situation clearly calls for it. Your annual limit and any per-visit rules still apply to both, per your company's plan.
How virtual GP fits your Soda benefits
For many plans, video GP is treated as part of GP coverage, similar to an in-clinic visit:
- It typically counts toward your annual limit the same way other GP visits do.
- Per-visit limits or co-payments (if your company uses them) may apply - your benefits summary is the source of truth.
How to use a virtual consultation
- Install and open the Doctor Anywhere app (official App Store or Google Play).
- Sign up or log in
- Start a GP video consultation inside Doctor Anywhere when you need care. If this services is covered by your policy, you will see a green tag "Covered"